7.7.1 Version

New Features

  • 1. Business Hours: added option to export data into excel;
  • 2. Added integration of UseResponse feedback system with Intercom.


  • 1. Mobile UI: improved switching reports and navigation;
  • 2. Lock Replies: added tweak to lock changing responsible on locked replies;
  • 3. Knowledge Base Ratings: improved ranking with option to add comment on negative voting;
  • 4. Knowledge Base statistics: improved performance to grab statistics;
  • 5. Compose Email: added option to update signature right inside compose email form.

Bug Fixes

  • 1. Live Chat: fixed issue with sending images from buffer;
  • 2. Triggers: there was issue with source in conditions;
  • 3. Live Chat: fixed multiple issues with performance;
  • 4. Multi-step Form: if you had multi-step form enabled without select fields, it was opened as blank.

+8 small bug fixes.

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