4.1.3 Version


  • Ability to add a standard signature to every ticket/topic in Agents interface;
  • WYSIWYG: improved working with code component.

Bug Fixes

  • Fixed adding companies in self-hosted version;
  • Fixed deleting groups in Administration area (Enterprise package);
  • The group of agents were not available under option "Manage Responsible" (Enterprise package);
  • Fixed language issues when using Multi-Forums within Enterprise package;
  • Fixed the error when agent reorder reports in Requests section;
  • Fixed adding comments with emoji;
  • Fixed basic search results;
  • Private field was displayed in widget's contact form;
  • Fixed reordering FAQs and articles in Knowledge Base after grouping;
  • Click on user's count in Roles and Groups showed incorrect results;
  • Improvements in Mailing section of Administration area;
  • Incorrect status was displayed after saving changes;
  • No ability to add new company on the Users page with search results.
Is this article helpful?
0 0 0