6.3.1 Version

New Features

  • Multi-Step Form: now you can enable application to use multi-step feedback or contact form;
  • Reports: by clicking on number next to inbox you can display all unread requests;
  • Activity Log: now you can check activity log on topic or ticket right from change log in request options.


  • Reports: improved performance on loading requests in reports in Agent UI;
  • Agent UI: now links entered in input field can be opened with special link without copy/paste process.

Bug Fixes

  • Live Chat: fixed issues with special characters in agent interface;
  • Reports: in custom reports filters didn't work correctly;
  • App Store Reviews: updated authentication process to get reviews.
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