6.1.5 Version

New Features

  • Live Chat: added possibility to provide support in Telegram group chats.


  • Lock Replies: added mass edit option to perform multiple locking replies in objects;
  • Reports: automatically set 'from' 00:00 'to' 23:00 timeframe in Selected Date Range of the Object: Created on, Completed on, Commented On conditions;
  • Push Notifications: now the storage and removal are more optimized;
  • Languages: added an optimized version of the system for RTL languages.

Bug Fixes

  • Agent using this report option didn't work in the Object: Created By condition of analytics reports;
  • Comments were not shown for agents in "On Moderation" report;
  • Search autocomplete should not display results when searching users in the agent interface.
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