6.1.1 Version


  • Email conflicts page: added mass edit action and Clear Conflicts button;

Bug Fixes

  • Options of Smart Assignment in chatbot actions could not be changed and set;
  • User permissions were migrated incorrectly;
  • Agent was wrongly shown offline with Business Hours Manual Away Mode enabled;
  • Fixed UI defect with displaying of agent avatar in chat widget while scrolling;
  • Fix of simultaneous applying Ignore and Send Message actions in triggers for Chat: Incoming message event;
  • Fixed error of All Users page rendering after banning a user;
  • Agents were not notified on Chat: On Click event in triggers.
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