3.4.2 Version

New Features

  • Added SAML protocol in SSO integration;
  • Option to change subject for email notifications and include variables.


  • Reminders can now be rescheduled even after they are sent;
  • Help Desk: improved parsing emails sent from exchange server;
  • Embeddable Widgets: added option for bottom tab and mobile ui tab compatibility.
  • Added ability to sort by popularity, views of articles and faqs on kb management page.

Bug Fixes

  • Fixed management of notifications in topics;
  • FAQs & Articles Management page: featured objects didn't have icons;
  • API: fixed changing user password;
  • Mobile UI: setting responsible didn't work correctly;
  • Special characters in Author name didn't show correctly on merged topics.
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