3.1.4 Version

In this release we've added check on PHP version to be installed minimum 5.4.x


  • Better full text search on Knowledge Base (articles and faqs)

Bug Fixes

  • Help Desk: subscribers on tickets got notification on there own comments;
  • Adding FAQs: fixed toolbar in WYSIWYG that limited formatting of new FAQs;
  • SSO: if it was not installed, agents got crash reports on deleting users;
  • Attachments on comments or topics couldn't be downloaded;
  • Some links in email notifications had keys to access tickets for the author and agents.
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