Warning: JavaScript is required for this website to function properly.

Please allow JavaScript from *.onsitesupport.io to load.

Threecolts Support Hub Threecolts Support Hub
  • Home
  • Topics
  • Knowledge Base
  • Blog
  • Live Chat
  • Submit a Ticket
Onsite SupportKnowledge BaseAnnouncements and Release Notes8.x Release Notes
Table of Contents
  • Bugs
FAQs Knowledge Base
Getting Started With Onsite! Training Videos Additional Onsite Settings Account Settings Automation & Notification Customer Portal Email Widget & Chatbot Feedback System Tips and Tricks ChannelReply Integrations and Applications Branding Your System Announcements and Release Notes 8.x Release Notes 7.x Release Notes 6.x Release Notes 5.x Release Notes 4.x Release Notes 3.x Release Notes 2.x Release Notes 1.x Release Notes Customer Success
Related Articles
  • 8.14 Version
  • 8.10 Version
  • 8.9 Version
  • 8.8.1 Version
  • 8.8 Version
  • 8.7 Version
  • 8.6 Version
  • 8.5 Version
  • 8.4 Version
  • 8.3 Version
  • 8.2.1 Version
  • 8.2 Version
  • 8.1 Version
  • 8.0.2 Version
  • 8.0.1 Version
  • 8.0 Version

8.2.1 Version

Improvements

  • Removed "#" hashtag sign for displaying Object ID as a column's value
  • Renamed "First Reply Time" in Analytics to "Assignment to First Reply". This way statistics shows "First Reply Time" since creation, but Analytics since Assignment
  • Renamed "Average Reply Time" in Analytics to "Assignment to Average Reply". 

Bugs

  • Fixed trigger with the source "Customer Portal"
Is this article helpful?
0 0 0
Please help us make article better!
 
No connection Real-time notifications may not work