8.15 Version

Features

  • Added “Article Votes” metric with date filter in analytics widget.
  • Reworked ChannelReply widget display (Right Sidebar)
  • Added preload & remember state to ChannelReply Widget (Right Sidebar).

Improvements

  • Improved column selection logic in backend for custom reports.
  • Adjusted sorting logic for topics.

Bugs

  • Fixed triggers not executing as expected.
  • Fixed notifications not sent to subscribers when a ticket is created via API.
  • Fixed notification delivery issue for multiple subscribers.
  • Fixed inbox view filters not reflecting actual values.
  • Fixed latency issues for OS clients.
  • Fixed onsite search not working.
  • Fixed outbound email pipeline rewriting valid URLs into broken links.
  • Fixed mailbox update issue in OS email settings.
  • Fixed analytics time display for business hours.
  • Fixed error when searching by email address in All Objects.
  • Fixed “Lock Replies” trigger not working.
  • Fixed rendering of Unicode emojis and links in Telegram messages.
  • Fixed author name not updating in chat titles.
  • Fixed mailbox selection behavior for manual emails.
  • Fixed inability to select AI Agent in AI Replies Settings.
  • Fixed issue where added translations were not displayed in OS.
  • Fixed context not preserved in outgoing Telegram messages.
  • Fixed missing line breaks in outgoing Telegram messages.
  • Fixed scheduled email time display in header tooltips.
  • Fixed incorrect recipient display when replying in chat.
Is this article helpful?
0 0 0