Features
- Added “Article Votes” metric with date filter in analytics widget.
- Reworked ChannelReply widget display (Right Sidebar)
- Added preload & remember state to ChannelReply Widget (Right Sidebar).
Improvements
- Improved column selection logic in backend for custom reports.
- Adjusted sorting logic for topics.
Bugs
- Fixed triggers not executing as expected.
- Fixed notifications not sent to subscribers when a ticket is created via API.
- Fixed notification delivery issue for multiple subscribers.
- Fixed inbox view filters not reflecting actual values.
- Fixed latency issues for OS clients.
- Fixed onsite search not working.
- Fixed outbound email pipeline rewriting valid URLs into broken links.
- Fixed mailbox update issue in OS email settings.
- Fixed analytics time display for business hours.
- Fixed error when searching by email address in All Objects.
- Fixed “Lock Replies” trigger not working.
- Fixed rendering of Unicode emojis and links in Telegram messages.
- Fixed author name not updating in chat titles.
- Fixed mailbox selection behavior for manual emails.
- Fixed inability to select AI Agent in AI Replies Settings.
- Fixed issue where added translations were not displayed in OS.
- Fixed context not preserved in outgoing Telegram messages.
- Fixed missing line breaks in outgoing Telegram messages.
- Fixed scheduled email time display in header tooltips.
- Fixed incorrect recipient display when replying in chat.